In the "Personal Account," each driver can see their monthly stats — completed tours, worked days, efficiency rank, and concessions. This allows them to monitor and improve delivery quality.
Mentor Score
On the "Mentor Score" page, drivers enter their personal Score from eMentor. This helps track progress and identify improvement areas.
Feedback via Bot
On the "Ask a Question" page, drivers can:
- Ask questions directly from the app
- Send a request to the dispatcher chat
- Get replies in the same bot chat, no need to switch channels.
Electronic Fuel Tracking
In "Fueling," drivers record refuels right from the cab — no paperwork required. Data is instantly available to dispatchers for monitoring fuel and performance.
Emergency Assistance
In "Emergency," drivers can:
- Share their location
- Describe the situation for dispatch assessment
- Attach photos/videos for a complete picture
- Get instant instructions and support from the dispatcher.
Vehicle Issue Notification
In "Vehicle Issue," drivers can quickly report problems:
- Select or describe the issue
- Attach photos
- Set priority and add comments
All data is sent to dispatchers for fast repairs or service.
Vehicle Issue Notification
In "Vehicle Issue," drivers can quickly report problems:
- Select or describe the issue
- Attach photos
- Set priority and add comments
All data is sent to dispatchers for fast repairs or service.
Vehicle Issue Notification
In "Vehicle Issue," drivers can quickly report problems:
- Select or describe the issue
- Attach photos
- Set priority and add comments
All data is sent to dispatchers for fast repairs or service.
